When a Client asks for information about Bacera's products and services, accesses the Bacera website, or submits an application to open an account with Bacera, they may be providing Bacera with personal information.
Bacera will maintain records of all transactions and activities on accounts with Bacera, including details of contracts traded and margin calls made. During the course of a relationship with Bacera, information about products and services provided utilised by the Client will be kept on record.
When assessing a Client application, Bacera may also collect information about the prospective Client from publicly available sources.
Client personal information will be treated strictly in accordance with the National Privacy Principles in the Australian Privacy Act. An Australian resident customer may at any time, upon request, gain access to the information that the Bacera holds about him or her in accordance with the National Privacy Principles as described below.
Use of Personal Information
The information requested in the Account Application to open an account is required by Bacera to determine whether a prospective Client has enough knowledge and experience to trade in off-exchange, Over-the-Counter derivatives with Bacera. That information, together with the information collected and maintained by Bacera for duration of an account, is required to keep Clients informed in regards to their account status, margin obligations, and trading activities.
The information requested by Bacera when accessing our website or completing one of our Account Applications is to allow us to provide our Clients with information regarding the products and services offered by Bacera that best suit their investment needs and risk appetite. Bacera takes all reasonable steps to protect Client's personal information from misuse, loss, unauthorised access, modification or disclosure.
Bacera may also record telephone conversations between the Client and Bacera's authorised representatives. Such recordings, or transcripts from such recordings, may be used to resolve any Client dispute. Recordings or transcripts made by Bacera of Client telephone conversations may be erased at Bacera's discretion.
Bacera collects statistical information about visitors to our websites such as the number of visitors, pages viewed, types of transactions conducted, time online and documents downloaded. This information is used to evaluate and improve the performance of our websites. Other than statistical information, we do not collect any personal information through our website unless provided to us.
Updating Personal Information
Bacera asks that Clients promptly notify the company of any changes to the personal information on file. This allows Bacera to keep Clients informed regarding their accounts, margin obligations, and trading activities. You may ask us at any time to correct personal information held by Bacera that is outdated or inaccurate. Should we disagree with you as to the accuracy of the information, you may request that we attach a statement to that information noting that you consider it inaccurate or incomplete.
By accessing Bacera's website the Client consents to the collecting, maintaining, using and disclosing personal information provided.